Contact Us
We’re here to help. Reach out through any of the channels below.
General Inquiries
Questions about our service, partnership opportunities, or general feedback.
contact@penny.flightsPrivacy & Data Requests
GDPR data access, rectification, erasure requests, or any privacy-related concerns.
privacy@penny.flightsCompany Information
Palliser Industries
Palliser Industries is the company behind Penny Flights. We develop tools that make travel more accessible and affordable for everyone.
Before You Contact Us
Many common questions are already answered in our resources:
- Frequently Asked Questions — Common questions about our service
- Privacy Policy — How we handle your data
- Cookie Policy — How we use cookies and localStorage
- Terms and Conditions — Our terms of service
Booking Support
Important Note
Penny Flights is a flight comparison service and does not process bookings directly. If you have questions about an existing booking, payment, cancellation, or refund, please contact Kiwi.com directly, as they handle all booking-related matters. You can reach Kiwi.com’s customer support through their website.
Response Times
We aim to respond to all inquiries within 2–3 business days. For GDPR-related requests, we will acknowledge receipt within 72 hours and provide a full response within 30 days as required by regulation.